Profile XT ^tm Services

We Can Help You Solve The "PEOPLE PROBLEMS" That Rob Your Business Of Profitability!

Profiles' assessments are designed to help solve the "people problems" that rob profitability and reduce efficiency and effectiveness. All of the below listed assessments can be administered on the Internet, onscreen using a PC, or paper-pencil. For more detailed information and sample reports just click on the underlined hot link for each Assessment.

The Profile

The ProfileXT™ is a multi-purpose Total Person assessment that is used for selection, job matching, training, promotion, managing and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology.

Step One Survey

Employee fraud and theft robs American businesses of over $400 billion annually. That is $9 per employee, per day! How can employers know the people they hire are honest, reliable, drug-free and hard working? By using the Step One Survey®.

Profiles Performance Indicator

Profiles Performance Indicator™ is a great management tool. It measures five key behavioral factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual can be effectively understood, motivated and managed. It is economical and is quick to take.

Profiles Team Analysis

Team Building is both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is much more than putting a group of people together and hoping for the best. That is where the Profiles Team Analysis™ comes into play. This analysis reports the attributes of each team member and shows the strengths of the team and alerts the team leader to potential problem areas.

Profiles Checkpoint 360°

The Profiles CheckPoint 360° Competency Feedback System™ is a process used to help managers become more effective. Managers receive feedback from the full circle of people with whom they interact. Results explain how to improve training, management techniques, and communication for greater success. Can be administered on the Internet or with paper-
pencil.

Profiles Checkpoint Leadership Series

The Profiles CheckPoint Leadership Series™ is an effective follow-up to the CheckPoint 360° System. Consisting of 24 self-study manuals, there are three workbooks for each skill group. By studying the manuals and following development plans, managers increase their knowledge, skills and effectiveness.

Profiles Customer Service Survey

Customers go where they are wanted and stay where they are appreciated. Profiles Customer Service Survey™ measures your company's customer service attitudes. Use the survey to assess the customer service knowledge, skills, and attitudes of your people. Use this information to train and manage more effectively.

Profiles Call Center Survey

While almost everyone can use a telephone, not everyone can successfully work in a call center. The Profiles Call Center Survey™ measures suitability for call center duties, inbound or outbound. Cut turnover and eliminate problems. Use it to help find employees with the knowledge and skill to fit your call center culture.

Career Coach

Choosing a career is one of life's major decisions, but it is one usually made with inadequate information. Whether seeking a first career, choosing a new career, or selecting career training or college courses, the Career Coach™ provides helpful and valuable insights by taking the guesswork out of career selection. Can be administered on the Internet or with paper-pencil.